Withdrawal Limits at a Glance
Higher VIP tiers unlock bigger daily limits. Star members can withdraw up to ৳150,000 per day; Crown members up to ৳1,800,000. Check the VIP page for the full tier breakdown.
Supported Payment Methods
977bet pays out through the same wallets used for deposits. All four methods are available 24 hours a day, every day.
- Method Min Withdrawal Deposit Arrival Withdrawal Speed
- bKash ৳600 ~2 minutes ~30 minutes
- Nagad ৳600 ~2 minutes ~30 minutes
- Rocket ৳600 ~2 minutes ~30 minutes
- Upay ৳600 ~2 minutes ~30 minutes
How to Request a Withdrawal
The whole process takes under three minutes once your KYC is approved. Follow these steps exactly to avoid delays.
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1
Log in to your 977bet account
Open the 977bet website or the 977bet app (version 2.0.3). Tap Log In, enter your phone number and password. If you have not registered yet, create an account first — it only takes a minute.
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2
Open the Cashier section
In your account dashboard, tap your balance or find Cashier in the account menu. Then select the Withdraw tab at the top.
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3
Choose your payment method
Select bKash, Nagad, Rocket or Upay. The wallet number saved in your profile will appear automatically. Double-check it matches your active mobile wallet before continuing.
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4
Enter the withdrawal amount
Type the amount you want to withdraw. The minimum is ৳600 and your daily ceiling is ৳80,000 at Member tier. The form will show your available balance and any active bonus wagering requirement that must be met first.
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5
Confirm and wait for approval
Tap Submit Request. You will see a confirmation screen with a reference number. Keep it. The 977bet payments team reviews requests around the clock; funds reach your wallet within approximately 30 minutes once approved.
KYC: What It Is and When You Need It
KYC stands for Know Your Customer. 977bet requires it once — before you make your very first withdrawal. The check confirms that the account belongs to a real person aged 18 or older, and that the wallet used matches the account holder's identity.
You do not need to complete KYC to deposit or play. But the moment you request a withdrawal, the system will prompt you to upload your documents if they have not been verified yet. Getting this done in advance means your first payout goes through without any extra waiting.
Accepted KYC Documents
Submit one document from the list below. Only originals or certified copies are accepted — screenshots and photocopies of photocopies will be rejected.
| Document | What to Upload | Accepted Formats |
|---|---|---|
| National ID Card (NID) | Front and back of your NID card in a single upload or two separate files | JPG, PNG, PDF — under 5 MB per file |
| Passport | Photo page (the page with your photo, full name, date of birth and passport number) | JPG, PNG, PDF — under 5 MB |
| Driving Licence | Front face of the licence showing your name, photo, date of birth and licence number | JPG, PNG, PDF — under 5 MB |
Complete Your KYC in Five Steps
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1
Go to Account Settings
Log in and open your profile menu. Look for Verification or KYC under Account Settings. The status will show as "Unverified" until you submit documents.
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2
Select your document type
Choose National ID Card, Passport or Driving Licence from the dropdown. Pick the document you have on hand and that shows a clear photograph of you.
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3
Take clear photos of the document
Use your phone camera in good light. Lay the document flat, fill the frame, avoid glare on laminated surfaces and make sure all four corners are visible. Blurry images are the most common reason for KYC rejections.
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4
Upload and confirm your details
Upload the photo file or PDF. The system will pre-fill your name and date of birth — confirm they match what is on your document exactly, including spelling. Any mismatch triggers a manual review that takes longer.
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5
Wait for the verification email or notification
977bet's compliance team reviews submissions within 6 hours. You will receive an in-app notification and email when your status changes to "Verified." After that, all withdrawal requests go straight to the payments queue.
Photo Requirements for KYC Documents
Poor image quality is the single biggest reason KYC gets sent back. Follow these rules and your submission should pass on the first attempt.
Do This
- Use natural daylight or a bright lamp
- Keep the document flat on a plain surface
- Capture all four corners in the frame
- Ensure the text is sharp and readable
- Use the original document, not a photocopy
- Send the full page (not just the photo section)
Avoid These
- Dark, dim or heavily shadowed photos
- Fingers covering text or the photo area
- Reflective glare on laminated cards
- Cropped images missing corners or edges
- Screenshots of images already on a screen
- Edited or filtered photos of any kind
Why Withdrawals Get Rejected — and What to Do
If your 977bet withdraw request comes back declined, the error message will say why. Here are the most common causes and how to resolve each one quickly.
| Cause | What Happened | How to Fix It |
|---|---|---|
| KYC not verified | No documents on file or documents still under review. | Complete the KYC steps above. First-time payout releases within 1 hour of approval. |
| Wagering not met | A bonus is active and the 17× wagering requirement has not been completed. | Keep playing until the wagering counter reaches zero, or contact Live Chat to forfeit the bonus before withdrawing. |
| Wrong wallet number | The payout destination does not match the number registered on the account. | Update your wallet number in Account Settings and re-submit the request. |
| Amount below minimum | Request was for less than ৳600. | Adjust the amount to at least ৳600 and resubmit. |
| Daily limit reached | Total withdrawals today already hit ৳80,000 (Member tier). | Wait until midnight (UTC+06) for the daily limit to reset, or move to a higher VIP tier for a bigger daily cap. |
| Insufficient balance | Real-money balance is lower than the requested amount after bonus funds are excluded. | Check the "Withdrawable" balance shown in Cashier, not the total balance figure. |
| Account security hold | Unusual login activity or a password change triggered an automatic 24-hour hold. | Contact 977bet 24/7 Live Chat with your account details to lift the hold after confirming your identity. |
How 977bet Protects Your Data
Any document you upload for KYC is used only to confirm your identity and age. 977bet stores these files on encrypted servers, and they are never shared with third parties for marketing or advertising purposes.
Access to your verification documents is restricted to the compliance team and, where required by law, relevant regulatory authorities. You may request deletion of your data at any time by contacting 24/7 Live Chat — subject to any legal retention requirements.
For the full details of what data is collected and how it is used, read the 977bet Privacy Policy.
Questions Players Ask Before Their First Payout
How long does the first 977bet withdrawal take?
Your very first withdrawal takes up to 1 hour after KYC is verified. This includes the compliance check on the payout. All subsequent withdrawals go through in approximately 30 minutes, subject to your payment method being online and your wallet being active.
Can I withdraw if I still have an active bonus?
Not directly. The welcome bonus at 977bet carries a 17× wagering requirement on the bonus amount. Until that turnover is complete, the bonus funds are locked. You can either keep playing to clear the requirement, or contact Live Chat to cancel the bonus — but cancelling means forfeiting the bonus funds you have not yet earned through wagering.
What is the maximum I can withdraw per day?
At the standard Member tier, the daily withdrawal limit is ৳80,000. Higher VIP tiers have larger caps: Star gets ৳150,000, Elite ৳280,000, Master ৳520,000, Legend ৳960,000, and Crown members can withdraw up to ৳1,800,000 per day. See the VIP page for full details.
Do I need to verify KYC every time I withdraw?
No. KYC is a one-time process. Once your documents are approved, the "Verified" status stays on your account permanently — unless you change your registered name or phone number, which may require a fresh review.
My KYC was rejected. What should I do?
Check the rejection reason shown in your account notifications. The most common causes are blurry images, missing corners on the document, or a name mismatch. Re-take clearer photos following the guidelines in this page, then resubmit. If the issue is not clear, start a session with 24/7 Live Chat and a support agent will tell you exactly what to fix.
Can I withdraw to a different bKash number than the one I deposited from?
No. The withdrawal wallet must be the same number saved on your 977bet account, and it must match the name on your KYC documents. This rule prevents unauthorised payouts and is part of the security process. If you need to change your registered wallet number, contact Live Chat before making a withdrawal request.
Is there a withdrawal fee?
977bet does not charge a platform fee for withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, Upay) may apply its own transaction or cashing-out fee on their side. Check your wallet's fee schedule directly with the provider.
What happens if my withdrawal is stuck for more than an hour?
If a withdrawal has shown "Pending" for more than 60 minutes without any update, open 24/7 Live Chat and share your withdrawal reference number. The support team can check the status immediately and escalate to the payments department if needed. Most delays are caused by wallet provider outages rather than any issue on the 977bet side.